News in Field Service Management

• Get notifications when someone check-in/out the area

• Real-time tracking involving employees, customer visits and places

330k $per hour is the average cost of downtime across businessess of all sizes and all inudstries

Opwire helps you identify problems in your services with customizable, reportable and transparent SLA metrics.

Problem: The difficulties of defining tenants with authorized actions and limited authentication methods cause fraud in field.

Solution: Aligns all the roles with the organizational structure of the business. It allows employees to access only the necessary information with advanced authentication and authorization methods.

Meets administrative and legal requirements for confidentiality. It secures company’s sensitive data and important operations.

Problem: There is a huge gap between current and historical data. The more gap increases, the more costs exponentially grow for companies.

Solution: When data is analyzed in real-time, it helps to understand customer behavior or any serious activity as it happens. This protects companies from revenue loss and brand fallout, supporting them in a more precautious way.

Problem: Companies are having difficulties in knowing how problems in the past has been solved. Thus, they need a way to access this historical data just in time.

Solution: The most efficient and intelligent solution can be presented based on related processes by Opwire’s system.

• Eases employee onboarding
• Prevents knowledge loss
• Provides up-to-date content
• Increases CRR (Customer Retention Rate)

Problem: CRM based systems lack of mobile solutions in field services. Companies are ending up with the need of more developers and can not provide efficient services to their customers.

Solution: Opwire help you intuitive experience to your customers and manage your work flows by decreasing software development needs as a low-code platform.

Pain 3: Inability to Track Assets
Solution 3: Ease Asset Management

• Central location of all asset data which can be quickly accessed
• Real time view of your projects status and work progress in your daily activities
• Provide reminders and notifications to ensure you never miss any compliance
• Automatically generate a pdf report and send it via email - no more manuel report preparing